LUSTER Hotel

The Luster is a small, modern hotel with high standards. The comfort, cleanliness and welcome were second to none. Breakfast was extensive and delicious. The staff were all very friendly and helpful. The hotel is located in a good district of the city, slightly out of the busy tourist centre, but with shops, bars and some nice restaurants just around the corner. A Metro station is 100m away which gives easy access to the airport, town and mainline station. This is great place to discover Lisbon from, we thoroughly enjoyed our stay.

This hotel is a perfect example of city hotels. It is located near Duque da Saldenha monument, which is a great district with metro station (it is called Saldahna) and lots of shops around. It is also not far from airport, like 15 minutes by taxi or so. The staff of the hotel are all really nice, cute and professional people. There are always valet person in the lobby, which will help with luggage and orient you with the hotel. And also this person calls the elevator for you even before you enter the lobby, which is so cool, that I felt like most important person in the world. During the breakfast personnel works very fast and operatively, they can get you your drinks or waffles in like 5 minutes. And by the way, every staff member speaks English perfectly. Also breakfast is really good and tasty with fresh fruits, juices and bakery. You can also find Pastel-de-nata here. We got 2-floor room on the last 9th stage with street view. I recommend to get a street view room, because as I said, the area around the hotel is really nice with beautiful boulevard and high buildings in portugal style. On the first floor of the room is the big TV and a couch, there is also one extra bath room. On the second floor there is a huge bed, which was very comfortable. Both bathrooms has "tropical shower" type of shower, which is awesome and also there are very technological toilets with bidet and seat warming. The cleaning is good, but you need to remember, that after certain time, like after 16 or so there will be no cleaning by default, only in the morning. There are also 2 pools inside this hotel. We have not tried indoor one, but tried outdoor. This is a really cool cozy space with small pool and bar. Although it is located on 3rd floor and there are lots of high building there is still sunny here and you can get your tan done. This pool is also very well isolated from outer world by nice hedge wall with colourful plants and flowers.

From arrival until we left we loved it! We stayed for two nights with our daughters. Upon arrival they went out of their way to arrange for joining rooms. Then they gave little goody bags for kids in the room. Thank you to the very attentive staff 🙏🏻 Furthermore the rooms are very spacious, clean and well thought through. We also loved the amenities by Clarins! Breakfast is just what you need before hitting the streets. And when you get back af the hotel there is free coffee and tea and some snacks, so nice!

We loved this hotel! We were welcomed with a cool drink and damp towel, and our bags were taken up to our room. All of the staff were friendly and helpful. The breakfast had a huge amount of choice and a brilliant quality, and we had the club sandwich from the menu which was also generously sized for €16. The pools and sauna and steam room were all exceptionally clean and quiet and relaxing. The room was a great size and we loved the sliding doors! The rating felt more like a 4+ star hotel to us, and the location was only a 15 minute metro ride to the heart of the city, and it was always buzzing with activity due to being in a business area so it felt very safe. Don't hesitate to book, you won't be disappointed!!

This hotel is fairly new so modern and fresh looking. The staff were exceptional, all very friendly and super helpful. If I needed something it was quickly attended to. What made it special was the added extras: Free coffee, cake and water for you to help yourself in the lobby, a Nespresso coffee machine in the room and a delivery of chocolates each day. I would highly recommend this hotel.