LUSTER Hotel

Lovely staff very very helpful - location was perfect for us

Our stay at LUSTER Hotel was nothing short of fantastic, I can't recommend it enough. It's in a great location (2 mins from a Metro stop) and the attention to detail is clear throughout the accommodation. Our room was upgraded on arrival and it had everything we needed - fridge, TV, robes etc. We also enjoyed using the indoor pool (often by ourselves!). The staff at LUSTER were faultlessly helpful and a joy to be around - they even left a birthday present in the room for me, despite not mentioning it at all. It's these little thoughtful things that are evident around the hotel. We will be back!

This hotel is a perfect example of city hotels. It is located near Duque da Saldenha monument, which is a great district with metro station (it is called Saldahna) and lots of shops around. It is also not far from airport, like 15 minutes by taxi or so. The staff of the hotel are all really nice, cute and professional people. There are always valet person in the lobby, which will help with luggage and orient you with the hotel. And also this person calls the elevator for you even before you enter the lobby, which is so cool, that I felt like most important person in the world. During the breakfast personnel works very fast and operatively, they can get you your drinks or waffles in like 5 minutes. And by the way, every staff member speaks English perfectly. Also breakfast is really good and tasty with fresh fruits, juices and bakery. You can also find Pastel-de-nata here. We got 2-floor room on the last 9th stage with street view. I recommend to get a street view room, because as I said, the area around the hotel is really nice with beautiful boulevard and high buildings in portugal style. On the first floor of the room is the big TV and a couch, there is also one extra bath room. On the second floor there is a huge bed, which was very comfortable. Both bathrooms has "tropical shower" type of shower, which is awesome and also there are very technological toilets with bidet and seat warming. The cleaning is good, but you need to remember, that after certain time, like after 16 or so there will be no cleaning by default, only in the morning. There are also 2 pools inside this hotel. We have not tried indoor one, but tried outdoor. This is a really cool cozy space with small pool and bar. Although it is located on 3rd floor and there are lots of high building there is still sunny here and you can get your tan done. This pool is also very well isolated from outer world by nice hedge wall with colourful plants and flowers.

From arrival until we left we loved it! We stayed for two nights with our daughters. Upon arrival they went out of their way to arrange for joining rooms. Then they gave little goody bags for kids in the room. Thank you to the very attentive staff 🙏🏻 Furthermore the rooms are very spacious, clean and well thought through. We also loved the amenities by Clarins! Breakfast is just what you need before hitting the streets. And when you get back af the hotel there is free coffee and tea and some snacks, so nice!

The hotel’s design is both modern and inviting, creating a visually stunning environment that enhances the overall guest experience. The friendly and attentive staff contribute significantly to the welcoming atmosphere. Guests will appreciate the two pools—one outdoor and one indoor—both offering a relaxing retreat, complemented by a spa and saunas available at no additional cost. Breakfast stands out for its variety and quality, featuring an impressive selection that caters to diverse tastes. The rooms are elegantly designed, equipped with amenities like a tea, milk, and coffee machine, and a cookie and chocolate for a thoughtful touch. The 24/7 reception area is a great convenience, providing free coffee, tea, milk, juice, and snacks around the clock.